Privacy Policy

Home Verve ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, how we use it, and the choices you have when you visit homeverve.store or make a purchase from us.

Information we collect

We collect information to process your orders and improve your experience with us. This includes:

Information you provide directly: your name, email address, shipping and billing address, and order details when you make a purchase, create an account, or contact us.
Payment information: payment card details are collected and processed securely by our payment processor. We do not store your full card number on our servers.
Information collected automatically: when you browse our store, we automatically collect certain device and usage data, such as your IP address, browser type, device information, pages viewed, and the dates and times of your visits, through cookies and similar technologies.

How we use your information

We use the information we collect to:

Process, fulfill, and deliver your orders.
Communicate with you about your orders, questions, and requests.
Send you updates, marketing, or promotional messages (only where you have opted in, and you can unsubscribe at any time).
Detect and prevent fraud, and keep our store secure.
Improve our products, website, and customer service.
Comply with our legal obligations.

How we share your information

We do not sell your personal information. We share it only as needed to run our business, including with:

Service providers who help us operate our store, such as our e-commerce platform, payment processors, shipping carriers, and email or analytics providers.
Legal and safety authorities when required by law, or to protect our rights, our customers, or the public.
Business transfers, if Home Verve is involved in a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.

Cookies

We use cookies and similar technologies to keep our store functioning, remember your cart, understand how visitors use our site, and support marketing efforts. You can control or disable cookies through your browser settings, though some features of the store may not work properly if you do.

Data retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including meeting legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Your rights

Depending on where you live, you may have the right to access, correct, update, or request deletion of your personal information, and to opt out of marketing communications. To exercise any of these rights, contact us at support@homeverve.store and we will respond in accordance with applicable law.

Data security

We use industry-standard measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children's privacy

Our store is not intended for individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we do, we will revise the "Last updated" date above. We encourage you to review this page periodically.